Knowledgebase

My invoice is overdue. What should I do?

2 days after the due date, a VPS is suspended. After then you have 7 more days until the server is deleted.  If an invoice is not canceled yet, it can be paid at your Client Area > My Invoices > View Invoice. 
If you need some more time for the payment, please contact us, so that the server isn't terminated.

Please mind that money transfer might take up to 2 days to arrive (such delays happen seldom, but you know how inappripriate these occasions can be). 

VPS termination is irreversible process, but contact us anyway - there can still be a backup copy!

Such services as SSL certificates and domains stop at the due date if not paid for. This is because their minimal renewal period is a year. 

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