Knowledgebase

Do you have money back guarantee?

According to our Terms of Service (11. Termination & Cancellation Policy), the only services which can be refunded are VPSs. If you decide to cancel within the first 30 days after the sign up you will receive full refund.
Refunds do not apply to dedicated IP addresses, operating systems, any licenses, upgrades, renewals, technical assistance, addons (additional RAM, traffic and diskspace) or domain registration and renewal related fees.

You can get a refund for a certificate within 30 days from the issue or renewal date or within 90 days from the payment receipt date if the certificate wasn't issued.

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