Knowledgebase

Can I grant some of the client area rights to another person?

You can grant some of the administrative rights in your client area to another person. To do so, enter Client area > My details > Add New Contact, or follow the link.

There you can find a form to fill in with the contact details of your confidant, and to delegate certain administrative rights by ticking the necessary functions. Tick 'Activate Sub-Account', and you provide access to the client area for this person.

In the end of the form, you can find the Email preferences for a new contact. This way, you ensure that each member of your team has the right access to the client area functions and receives the right email notifications.
If you don't need to provide the access to the client area, but just set certain email preferences, please save changes without choosing 'Activate Sub-Account' option.
Client area access doesn't presuppose access to your control panel in shared hosting account or to your VPS. Make sure that you provide ones directly to your confidant, if necessary.
If you have any further questions on the issue, do not hesitate to contact us anytime.

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