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Articles in “General Questions” category

We use XEN and OpenVZ virtualization technologies. Xen is a technology which allows running...
Views: 962

VPS (virtual private server or virtual dedicated server (VDS) - is a part of a physical...
Views: 948

We provide the following control panels: cPanel - available with CentOS OS. DirectAdmin -...
Views: 1019

Yes we do. You can call us at 1-800-988-7986. Also our Live Chat Support and Ticket System...
Views: 856

Our datacenters are located in the Netherlands (Rotterdam) and in the USA (Atlanta, GA).
Views: 898

Yes, we do. Our SSL certificates offers and pricings can be viewed at SSL certificates page.
Views: 840

You are free to resell hosting on our VPSs. Please note that it is recommended for...
Views: 2701

Unfortunately there is no free trial period however we guarantee 30 days money back upon your...
Views: 1047

First of all, please check your spam / junk folders - the Welcome Email may have been taken...
Views: 824

No, we do not support any type of redundancy on our VPSs.
Views: 772

To reject a service, please contact our support team in chat on our...
Views: 159

We do not have custom packages. You can order a VPS that is presented on our website with...
Views: 74

Along with hosting we offer domain registration in most popular gTLD, SSL certificates of...
Views: 82

Upgrade or downgrade can be ordered at Client Area > My Products and Services > Details...
Views: 836

The Basic VPS hosting plans include the following services: Server reboot (per customer’s...
Views: 5096

Guaranteed RAM is the RAM size which is exclusively allocated to a VPS and can be used whenever...
Views: 17346

All the emails sent to you for the last 3 months are kept in your Client Area > My...
Views: 62

Yes, you receive root access to your VPS regardless of the package. There is only...
Views: 69

Each type of hosting has its pros and cons, which you can see at our Infographics.
Views: 102

We support the following operating systems: For OpenVZ VPSs: For Xen VPSs:...
Views: 1221

Yes, we will do our best to help you with transferring your web site to us. Please, pay...
Views: 2506

Over time, the Internet has become almost second habitat for people. Social networks, business...
Views: 797

VPS administration requires enhanced technical skills and can be quite time consuming. If you...
Views: 189

As soon as your VPS or VDS is up and running, you will receive an email with the login details...
Views: 78

A control panel is not a must. It's just easy and comfortable if you are going to host a...
Views: 94

In case your VPS was terminated due to non-payment or after your request, it is not...
Views: 67

You can count on our help with basic troubleshooting. For software setup or installation,...
Views: 72
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