The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Articles in “Presales Questions” category

Article Are there any mail limitations?
Sure, business can hardly survive without commersial email. There is though a set of rules which...
Views: 198
Article Are there any restrictions on your VPS?
Yes, there are. The following actions are prohibited:   Modifying the running kernel by...
Views: 1243
Article Can I get more dedicated IPs for a VPS? How much does it cost?
Yes, you can order up to 15 additional IP addresses however if you need more than 7 IP...
Views: 933
Article Can I host warez sites with your company?
Warez is strictly forbidden by our Acceptable Use Policy. The violation may result in service...
Views: 932
Article Can I resell hosting on your VPSs?
You are free to resell hosting on our VPSs. Please note that it is recommended for resellers to...
Views: 768
Article Do you allow adult content?
Tired of looking for a VPS for your adult website? Looking for a company to start working with...
Views: 3259
Article Do you allow creating torrent tracker?
Asking on forums where to host a torrent? You can host your torrent tracker on our VPS. Our...
Views: 3022
Article Do you allow file sharing websites (like Rapidshare, zshare, etc.)?
Public exchange sites offer their visitors to upload and download content which is available...
Views: 1345
Article Do you allow SHOUTcast?
Yes, we allow running SHOUTcast on our VPSs.
Views: 769
Article Do you have any free trial period?
Unfortunately there is no free trial period however we guarantee 30 days money back upon your...
Views: 930
Article Do you have any phone number to call you?
Yes we do. You can call us at 1-800-988-7986. Also our Live Chat Support and Ticket System are...
Views: 746
Article Do you offer SSL certificates?
Yes, we do. Our SSL certificates offers and pricings can be viewed at Client Area > Order >...
Views: 736
Article Do you provide anonymous nameservers?
No, we do not provide anonymous nameservers.
Views: 761
Article Do you provide any discounts/promo codes?
Yes we do! Please use Google to find them.
Views: 860
Article Do you provide HDD, server and datacenter redundancy for VPSs?
No, we do not support any type of redundancy on our VPSs.
Views: 673
Article How many domain names can I host with you?
You can host an unlimited number of domains on each VPS package.
Views: 659
Article What are the network speed limits of your VPSs?
For our VPSs network speed limits vary from 25 Mbit/s to 50 Mbit/s. For more information...
Views: 649
Article What control panels do you offer?
We provide the following control panels: cPanel - available with CentOS OS.  DirectAdmin -...
Views: 869
Article What domain extensions can you host?
We can host any domain extension (TLD). Also we can host IDN domains however they should be...
Views: 697
Article What happens in case I violate one of your policy statements?
Each case is considered separately and depending on the circumstances, you will either receive...
Views: 729
Article What hardware do you run your VPSs on?
Our VPSs are run on the following hardware: Intel Xeon dual E5606; RAM: 24GB DDR3; HDD: 1TB WD...
Views: 748
Article What is a VPS?
VPS (virtual private server or virtual dedicated server (VDS) - is a part of a physical server...
Views: 760
Article What is a VPS? [Infographics]
Over time, the Internet has become almost second habitat for people. Social networks, business...
Views: 632
Article What is Full VPS Management?
VPS administration requires enhanced technical skills and can be quite time consuming. If you...
Views: 53
Article What is guaranteed RAM, burstable memory, vSWAP and SWAP?
Guaranteed RAM is the RAM size which is exclusively allocated to a VPS and can be used whenever...
Views: 14204
Article What is your data transfer speed?
We have two datacenters to choose from – in the Netherlands (Rotterdam) and in the USA...
Views: 885
Article What OSs do you support on your VPSs?
We support the following operating systems: For OpenVZ VPSs: For Xen VPSs:...
Views: 1096
Article What PHP mode do you use on your servers?
You can set the PHP modes at your discretion.
Views: 759
Article What services are included in basic VPS plans?
The Basic VPS hosting plans include the following services:    Server reboot (per customer’s...
Views: 4272
Article What types of virtualization do you use?
We use XEN and OpenVZ virtualization technologies.Xen is a technology which allows running...
Views: 832
Article Where are your servers located?
Our datacenters are located in the Netherlands (Rotterdam) and in the USA (Atlanta, GA).
Views: 774


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